Cancellation Policy
- Order cancellations are accepted only before production or dispatch begins.
- Once an order is confirmed or production has started, cancellation is not allowed, especially for customized products.
- Any advance payment made will be non-refundable after order confirmation.
- Cancellation requests must be communicated through our official contact channels.
- Blade Smith Industries reserves the right to approve or reject cancellation requests based on order status.
For any questions, please contact us through our official communication channels.
Refund Policy
- Blade Smith Industries generally does not offer refunds, as most products are custom-made.
- Refunds are considered only in cases of order cancellation approved by us before production starts.
- Any approved refund will be processed to the original payment method within a reasonable time.
- No refunds will be issued once the order is confirmed, dispatched, or delivered.
- Advance payments are non-refundable after order confirmation.
For any refund-related queries, please contact us through our official communication channels.
